---
url: /cloud/getting-started/signing-in.md
description: Sign in to Statelake Cloud with your email address, then your password.
---

# Signing in and out

Sign in to Statelake Cloud with your email address, then your password. Accounts are created by Flow; if you do not have one, ask your Flow account contact.

## Signing in

1. Go to your Statelake Cloud address. If you are not signed in you are taken to **Log in to your account**.

2. Enter your **Email** and select **Sign In**.

   ![Email step](/cloud/images/sign-in.jpg)

3. Enter your **Password** and select **Sign In**. The eye icon shows or hides what you type; the back arrow returns to the email step.

   ![Password step](/cloud/images/sign-in-password.jpg)

You return to the page you were trying to open.

| Message | What to do |
|---|---|
| Invalid email or password. Please try again. | Check both and try again, or use **Forgot Password**. |
| Too many failed attempts. Please try again later. | Wait a while before trying again. |
| This account is not active. Please contact support. | Contact Flow support. |

## Forgotten password

1. On the password step, select **Forgot Password**. A six-digit code is sent to your email address.

2. On **Verify Your Email**, enter the code and select **Continue**. If it has not arrived, select **Click to resend**.

   ![Verify Your Email](/cloud/images/verify-code.jpg)

3. On **Reset Your Password**, enter and confirm a new password that meets the [password rules](#password-rules), then select **Change Password**.

   ![Reset Your Password](/cloud/images/reset-password.jpg)

You are signed in with the new password.

If the code is wrong or too old you see "Invalid or expired verification code"; go back and request a new one. You cannot reuse a recent password.

## Expired password

If your password has expired, after you sign in you see **Change Your Password**. Set a new password that meets the [password rules](#password-rules) to continue.

## Password rules

A password must:

* be at least 8 characters
* contain at least one special character: `! @ # $ % ^ & *`
* contain at least one letter
* contain at least one number

The screen ticks off each rule as you type, and the button stays disabled until all of them pass and both entries match.

## Signing out

Select your name at the bottom of the sidebar, then **Logout**. If your session expires you are taken back to the sign-in page.