---
url: /cloud/support.md
description: >-
  Support is where you raise problems and requests with Flow and follow them
  through to resolution.
---

# Support

**Support** is where you raise problems and requests with Flow and follow them through to resolution. Raise a support case when something is not working; for new work or projects, contact your account manager instead (shown on the home page).

* [Support cases](/cloud/support/cases): raise a case, find your cases and reply to the Flow team.
* **Dashboard** shows summary counts and charts of your cases, where your organisation has them set up.

The quickest way to raise a case is **Open** on the **Support** tile of the home page, which goes straight to a new case.